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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Short DescriptionMonitoring lead-6to9years-Pune locationQualificationsJob ResponsibilitiesYears of experience: 6to9yearsLocation: PuneInternal job description:Monitor Digital systems on twenty four by seven basis and acknowledge all open alerts Trigger incident management process and involve operations team in case of any alerts causing system degradation Review open alerts on a daily basis and work with Monitoring CoE lead for remediation actions if any Proactively monitor the following GMA Mobile Monitoring System monitoring Response time throughput error User experience monitoring via Session Impact dashboards Kubernetes Cluster Monitoring Daily monitoring of Restaurant polling across all segments SO RB Legacy Daily monitoring of ACS NED offers Order and Sales reporting and tracking Offer redemptions during major campaigns Must have five to six years experience with Android iOS application maintenance and support Experience in Incident Management Problem Management ITIL concepts Excellent verbal and written communication skills Demonstrated ability to lead organize facilitate and recap meetings Robust exposure to Production Application Support Operations and processes ITIL Foundation Certified Must have Exposure to Monitoring Tools and Technologies New Relic ELK etc,
Keyskills :
monitoring toolssystem monitoring problem managementapplication support incident managementcommunication skills foundation certif