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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Network / System Administration |
EmploymentType | Full-time |
Design internal (within FIS) and external (exchange & client) connectivityResolve any challenges within existing network setup which might hinder or act as a show stopper for any exchange or client connectivityTake ownership of preparing configuration requests for firewalls, load balancers, routers, proxies, DNS, etc.Collaboration with FIS application/infrastructure/network teams, client & exchange for end to end delivery of connectivityDocumenting and updating network designs and connectivity data24X7 Support, rotating shiftsGENERAL DUTIES & RESPONSIBILITIESProvides 24 x 7 on-call support for all assigned production-related systems.Develops and executes scripts, utilities and associated test plans. Scripts may modify data that is not updateable via user interface.May conduct code-level software analyses to identify root cause of bugs and/or system modifications as needed.Interfaces with internal clients, vendors, managers, IT and Product Development to resolve problems.Analyzes problem, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary.Assists in documenting current policies and procedures.Represents team on cross-functional teams for production, support and development activities.Performs specialty production processing.Learns, understands, implements and utilizes SOX (Sarbanes-Oxley) and security regulations.Performs monthly and quarterly SOX testing.Interacts with internal departments to deliver solutions.Interprets and presents data and conclusions to management as needed.Improve methodologies used in the job.Other related duties assigned as needed.EDUCATION REQUIREMENTSBachelor s degree in computer science, management information systems, business administration or other related discipline or the equivalent combination of education, training, or work experience. Experience in one or more of the following disciplines: software quality control, systems analysis or system support preferred.GENERAL KNOWLEDGE, SKILLS & ABILITIESKnowledge of the basic principles, processes, phases and roles of application development methodologiesKnowledge of a wide range of interface design, development and debugging tools, techniques and methodologiesKnowledge of testing tools and quality control requirementsKnowledge of programming languagesKnowledge of primary database engines with a demonstrated ability to write complex queries for data validation and troubleshootingDemonstrated knowledge of company products and servicesExcellent analytical, problem-solving and time management skillsAbility to successfully manage multiple concurrent tasksExcellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributorsAbility to work well in a fast-paced, high stress team environmentAbility to work independently and intuitive ability to prioritize assignmentsMust be dependable and able to meet and fulfill obligationsExcellent customer service skills that build high levels of customer satisfaction for internal and external customersWillingly shares relevant technical and/or industry knowledge and expertise with other resourcesMust be highly flexible and adapt to changing prioritiesMust be extremely detail-oriented and thorough in completing tasksWilling to take on responsibilities and challenges,
Keyskills :
troubleshooting switches routers networking endtoenddelivery softwarequalitycontrol managementinformationsystems rootcause testingtools systemsupport onlineprivacy qualitycontrol problemsolving datavalidation isco