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Network Infrastructure SW/Application Tech Support Practitioner

4.00 to 6.00 Years   Pune   08 Mar, 2021
Accenture
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :10
  • Work Experience :4-6 years
  • Must Have Skills :Network Infrastructure
  • Good To Have Skills :Enterprise Network Operations
      • Key Responsibilities : To drive incident resolution/complex change activities/service requests on multiple Cisco ISE instances and F5/firewall Cisco, Checkpoint Palo Alto infrastructure Excellent understanding experience on Cisco ISE, BIG IP F5 and firewalls Sophos, Blue Coat proxy will be added advantage to the role Operate in 24 x 7 rotational shifts
      • Technical Experience : 7 years of dedicated experience on Cisco ISE, BIG IP F5 load balancer, Cisco ASA 55xx series 8x and 9x, Check Point and Palo Alto Firewalls/Panorama Knowledge and understanding of Cisco ISE architecture, functions, deployment and operational troubleshooting methodologies Awareness of bugs, errors, limitations of Cisco ISE and deployment scenarios Firewall rule base creation, modification tuning would be the mandate skills for this role CISSP, CCSP will be added advantage
      • Professional Attributes : Ability to independently operate with minimal technical supervision Excellent spoken written communication skill to articulate technical parameters to internal external stake holders Ability to effectively collaborate with service management functions other adjacent domains
      • Educational Qualification : BE/B Tech / Bsc
    • Additional Information : certification on CCNA Security, CCNP Security, CCSA, CCSE, CEH V10, Tipping Point Security Solution
,

Keyskills :
f5 load balancercisco asaccnp securityservice managementcommunication skillsprofessional serviceswritten communicationtechnology operations

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