Network & IT Security Engineer

Job Description

Network & IT Security Engineer (Positions 2) Principal Duties and Responsibilities: Design and deploy County LANs , WANs , and wireless networks , including servers , routers , hubs , switches , UPSs , and other hardware as per customer s requirement. Conduct research on network products , services , protocols , and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment , hardware , and software upgrades. Interact and negotiate with vendors , outsourcers , and contractors to secure network products and services. Design , implement , and maintain VOIP phone system to include phone servers , phones , and faxes Design , implement , and maintain Audio / Video systems Strong technical and subject matter expertise in at least four or more of the following security specialties: UTM / Firewall: Juniper , Cisco , Palo Alto , Checkpoint , Fortinet VPN - IPSEC , SSL VPN: Juniper , F5 , Cisco Content Filtering: Bluecoat , Websense , McAfee. Iron Port IPS: Juniper , Tipping Point , McAfee , Palo Alto Unified Thread Management (UTM) AAA services: ACS , Radius , RSA Wan Accelerators: Riverbed , Juniper Load Balancers: F5 BigIP LTM / GTM , Juniper Network Security (multi - vendor) experience Working knowledge and hands - on experience on Linux / Unix OS is desirable Customer service experience preferably in an Domestic / Global Operations center environment Project delivery system knowledge Ability to work days , evenings , and weekends as required; 24x7 support Flexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements Analytical thinker willing to think outside the box to resolve customer impacting situations on first contact , understand customer pain. Ability to work with Operations and Engineering on the priority of issues in order to resolve the most urgent customer impacting issues first. Aptitude and desire to learn advanced Network Security services. Creative , flexible thinker who is willing to take initiative and share alternative solutions with peers and management. Hands on experience on Vulnerability Scanning , Penetration Testing Tools will be additional advantage Exceptional documentation and communication skills. Ability to thrive in a fast paced , multi - cultural , customer - oriented environment MS Office proficiency Rresponsibilities: Work on project execution & trouble tickets , support the operation of advanced Network Security Services and take escalations Service Request working of request for changes as per client requirements Perform the minor changes as per define SoC process and work instructions Be a Subject Matter Expert (SME) on few Products Creation of Standard operation procedure Attending client calls and other technical meetings Provide comprehensive maintenance plans for change management review and approval Creating Root Cause Analysis (RCA) Creating Client specific monthly reports Identifying areas of Service Improvement Program (SIP) for key clients and reducing incidents Review documentation Recognizes successful intrusions and compromises through review and analysis of relevant event detail information Firewall and IPS / IDS policy tuning Work with Hardware / Software Vendors to resolve problems Cross Train and mentor juniors Participate in various Network and Security projects Perform other duties as assigned Should able to complete the partner certifications required / assigned in timely manner Training and Certification Required: CCNA , CCSA / SE , CCSP , CCIE , JNCIS - SEC , JNCIS - FWV , JNCIS - SSL , CEH certifications preferred Technical and Other Skills: Knowledge of ITIL , ISO27K will be beneficial,

Keyskills :
firewall networking soffice customerservice videosystems penetrationtesting subjectmatterexpertise itsecurity rootcauseanalysis testingtools rootcause customerrelations f5bigip monthlyreports