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Noc Engineer

Fresher   Pune   12 Oct, 2019
Freelancer Riti Agarwal Hiring For CRB Tech Solutions Pvt Ltd
Job LocationPune
EducationNot Mentioned
SalaryRs 1.5 - 2.5 Lakh/Yr
IndustryIT - Hardware / Networking
Functional AreaHardware / Telecom Equipment DesignNetwork / System Administration
EmploymentTypeFull-time

Job Description

SKILLS REQUIRED

  • Clear communicator (both written and verbal).
  • Good technical or WIKI documentation skills.
  • Willing to learn and develop new skills.
  • Good self-awareness. Actively seeks out tasks that help develop skills and knowledge.
  • Ability to work on own initiative. Actively seeks ways of improving existing systems and processes.
  • Can do attitude. Flexible and adaptable approach to problem solving.
  • Co-operate with other teams. Actively encourage strong working relationships with other teams.
Duties and Responsibilities:
  • Manage and maintain the Monitoring Systems.
  • Fault handling and escalation (identifying and responding to faults on systems and networks, handling escalation through to resolution).
  • Facilitate maintenance, down times and activity communication.
  • Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations.
  • Development of knowledge and skills in network and system administration, particularly about own architecture and platforms.
  • Tier 1 Support for infrastructure and services
  • Participate in a 24x7 shift roster.
Qualifications, Experience and Skills:
  • Fresher or 6-12 months experience in a Technical Support or similar role.
  • Good communicator with a natural aptitude for dealing with people.
  • Good monitoring and network diagnostic skills.
  • Basic Linux CLI skills.
  • Basic sysadmin skills.
  • Work well in a busy team, being quick to learn and able to deal with a wide range of issues.
  • Strong analytical skills and able to collate and interpret data from various sources.
  • Ability to assess and prioritize faults and respond or escalate accordingly.
  • Ability to handle P1 and P2 issues
PERSON SPECIFICATION: NOC ENGINEERESSENTIAL REQUIREMENT DESIRABLE REQUIREMENT QUALIFICATIONS and EXPERIENCE
  • Fresher or 6-12 months of experience in a Technical Support or similar role.
  • Proven track record within a NOC,
  • IT or ISP environment.
  • Good academic background with a degree or equivalent qualification in Information Technology, Business Studies, Computing or relevant subject.
  • Basic knowledge of the OSI model, switching and internet routing technologies (to junior network administrator level).
  • Experience with switching and internet routing technologies.
  • Sound network diagnostic skills.
  • Knowledge of Linux kernel, command line and system diagnostics (to junior sysadmin level).
  • Experience configuring internet applications such as Apache, nginx, BIND.
  • Basic understanding of network monitoring concepts and management tools.
  • Experience of network monitoring tools and protocols (MRTG, RRD,
  • NAGIOS, OBSERVIUM SNMP).
  • Exposure to scripting basics. Experience of scripting (Perl, Bash) and other web application
  • Able to collate and interpret data from various sources.
  • Experience of analyzing system and network performance using monitoring and graphical data.
  • Ability to assess faults, prioritize, respond and escalate accordingly.
  • Knowledge of tools/commands like Trace route, Ping, MTR, Tracepath, iptraf, route commands, ifconfig and etc.
  • Linux Network configuration and troubleshooting
  • Understanding of Trace route path and finding the bad host
  • Basic Network Understanding and good knowledge of OSI layer
  • Experience of diagnosing network and service issues, following them through to resolution.
  • Capable of multi-tasking, good time management and prioritization of workload.

Keyskills :
cisconoc networkingtroubleshooting sla

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