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Officer, Specialist, Operations, Account Services

4.00 to 6.00 Years   Pune   17 Feb, 2023
DBS Asia Hub 2
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels.Job Purpose
    • To Investigate the account opening documents, Static changes of the customers.
    • To complete document checking, KYC checks, On-boarding activities.
    • Uploading KYC documents with CERSAI as per TAT.
    • MIS preparation, Audit data submission, Working on large volume of data.
    • To ensure high level governance standards are maintained on the on-boarding exceptions
    • Adherence to SLA and defined TAT.
    Adoption to digital strategy and drive Design for No Operations.Key Accountabilities
    • KYC checks, Upload records to CKYCR
    • Onboarding checks: AML/PEP/Watchlist checks as per AML policy.
    • Query management. Delivery TAT and Customer satisfaction.
    • Data accuracy & Transaction quality.
    Job Duties & responsibilities
    • Ensure adherence and execution of customer on-boarding, KYC, Static data update, NRI account guidelines.
    • Ensure adherence of controls, risk and RBI CIP & CAP guidelines along with India KYC guidelines, including de-dup exception handling, PAN & Aadhaar Name mismatch for digi.
    • Ensure all activities related to KYC, CKYC is adhered with respect to guidelines and completed within agreed SLA/TAT.
    • Regulatory guidelines are adhered to as per defined guidelines by L&C and RBI.
    • Ensure upload of documents during Re KYC, Inactive, Dormant and CKYC process.
    • Execution of PIN printing and other BCP activities.
    • Obtain minimum satisfactory audit rating for the team.
    • Ensure and implement BOD & EOD controls on exception activities.
    • Generate ideas for new processes/initiatives. Participate in UAT. Robust checks in customer on-boarding process and drive DFNO.
    Required Experience
    • A minimum of 4-6 years experience in retail banking with experience of AML/KYC and banking operations.
    • Sound knowledge of KYC, CKYC, Excel skills, AML and Retail account services guidelines.
    Education / Preferred QualificationsMinimum of graduation from recognised universityCore Competencies
    • Processing with eye for detail, data accuracy and good typing skills
    • Good interpersonal and excellent communication skills.
    • Effective control measures and governance standards
    • Good attitude, aptitude towards and fast adoption of new technology and digital lifestyle
    • Good interpersonal & analytical skill
    Technical Competencies
    • KYC and AML controls
    • Customer Relationship
    • Retail Banking Operations
    • Communication skills
    • Digital strategy adoption
    • Excel skills
    Work Relationship
    • Team work
    • Stakeholder management
    • Customer experience & joyful banking
    ,

Keyskills :
static dataretail bankingaccount opening

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