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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Manage workmdashow, handle escalations, proactively engage resources to address issues and eectively delegate workload across the team. - Drive creation of stang plans, schedules, quality initiatives, process change initiatives, Lean/ Kaizen activities, and other change/ Six Sigma initiatives. - Establish a learning program to cut down the ramp up time for new team members. - Interacting with the client on a daily basis, via mail, Skype & Phone communications3 years of Strong KPO management experience, with overall 5 years experience in the industry - Ability to handle deliveries for multiple clients - Excellent verbal and written communication skills - Good understanding of the processes required for KPO deliveries - Must be keen on exploring improvements, optimizing processes, and motivating people.,
Keyskills :
sales delivery customerrelations marketing management sixsigma changeinitiatives qualityinitiatives communicationskills writtencommunication kpo mail skype kaizen deliveries communication DMAIC BlackBelt alue