hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Operations Technician I

2.00 to 5.00 Years   Pune   02 Jul, 2020
TSYS
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

Summary of This Role

Provides monitoring and 1st Level Support for Business Critical Services ensuring that Service Standards are maintained and quality service provided. Performs and supports operational processes across multiple environments ensuring all tasks are managed and conducted to the highest possible standards; this includes but is not limited to producing supporting documentation. Ensures that all activities are performed and supported in accordance with Corporate Governance and agreed processes and procedures.

What Part Will You Play
  • Assist in the resolution of issues under guidance from senior team members.
  • Conduct routine monitoring of Backup Schedules across all platforms.
  • With support and guidance from senior team members undertake batch processing across specified systems in accordance with defined processes. Including loading client originated files and direct client communication.
  • With guidance provide 1st Level technical support during operational activities and escalate to specialist technical support appropriately in accordance with TSYS Incident Management processes
What Are We Looking For in This Role

Minimum Qualifications

  • High School Diploma or Equivalent
  • Typically No Relevant Experience Required

Preferred Qualifications

  • Associates Degree
  • In IT Studies
What Are Our Desired Skills and Capabilities
  • Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
  • Job Complexity - Works on assignments that are routine to semi- routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision- making.
  • Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
  • Batch/File transfer monitoring - Ability to monitor batch execution and file transfers to meet commitments with clients
  • System monitoring - Ability to monitor and escalate system issues impacting services for customers utilizing monitoring technologies.
  • Ability to multi task - Ability to monitor multiple applications and data transfer protocols to meet customer needs.

,

Keyskills :
service qualitybatch processingtechnical supportmerchant servicessystem monitoringservice standardssoftware solutionsincident managementcorporate governanceoperational activitiestsyscivilsoftwarebusinessprotocolsmanagementoperationsmon

APPLY NOW

Operations Technician I Related Jobs

© 2019 Hireejobs All Rights Reserved