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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Pre-Sales |
EmploymentType | Full-time |
Roles and Responsibilities: -Work with sales team to identify business and technical requirements for unified communications - prepare solution documents & presentation for customer - Interface with Cisco technical experts - Develop and maintain relationships with clients - Develop unified communications designs based on the latest Cisco advanced technologies - Perform network readiness and current state telephony assessments - Provide knowledge transfer and detailed design / operational documentation to clients and internal teams Skills and Requirements A minimum of 2 - 3 years of related IP telephony design experience for small and mid enterprises is required. Detailed experience should include: Required Technology Cisco Call Manager (current and past versions) Cisco Unity / Unity Connections Version 4 thru 8.5 Cisco Call Manager Express / Unity Express is required Cisco Meeting Place / Meeting Place Express - preferred H323 / SIP / MGCP / Cube Related Telephony Hardware & Software Related Skills / Experience - WAN and LAN QOS is required - Excellent client management / resolution , problem solving , debugging / troubleshooting skills are required - Excellent verbal communications and written documentation skills are required Primary Responsibilities and Activities:,
Keyskills :
cisco call managercisco meeting place call manager expressip telephony call managerdetail design client managementknowledge tran