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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Engineering / Construction |
| Functional Area | Service / Installation / Repair |
| EmploymentType | Full-time |
This position for SMC- Process Assistant Customer Services and Technical Support (CSTS) will be responsible for managing customer service requests received from various sites in the US and EMEA region related to Order Entry and Order Management. The primary responsibility of this role will be to manage customer orders, including order entry and order changes. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. The position requires a good understanding of systems and tools including MS Office and quick adaptability to Eaton s ERP s.Focus of this role would be to manage the received transaction processing with complete ownership of the received order/quote as per the process guidelines This exciting role offers opportunity to:
Keyskills :
missafetyinventory managementslacoachingms officeback officecustomer servicepower managementcustomer contacttechnical support