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Product Support

2.00 to 4.00 Years   Pune   25 Feb, 2020
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryPharma / Biotech
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Why join Medline:

  • A direct, full - time employment in a large, stable, rapidly growing and yet profitable company.
  • Privately owned company with no public debts.
  • No ill effects of recent downturn/recession.
  • First - rate compensation and benefits package.
  • Genuine individual growth potential in this new establishment.
  • Open door and highly ethical work culture, with due accountability.

The Product Support Associate is responsible for coordinating, analyzing, and uploading cross reference data for Medline s Product Division. The goal of this job is to ensure accuracy and availability of cross reference information as it relates to internal systems as well as the output provided to our internal users and customers.

Skills / Experience: Required:
  • Bachelors degree preferred
  • Knowledge of SAP is a Plus
  • Ability to extract, analyze and report on data required
  • Previous experience working with databases strongly preferred
  • Experience with online research and competitive analysis a plus
  • Must be detail - oriented with strong analytical skills
  • Excellent communication and problem - solving skills are required
  • Excellent follow - up skills are a required
  • Intermediate to Advanced knowledge of Excel
  • Highly driven and self - motivated personality required

Some of the responsibilities are:

  • Coordinate cross reference requests submitted by Sales by running preliminary analysis, assigning items with no matches to the appropriate product divisions, and finalizing the information sent back to the Sales rep.
  • Create and manage supporting data and data structures to ensure cross reference information is accurately returned.
  • Research, collect and format competitive information to populate for use in Medline s cross reference programs.
  • Work on reports to consolidate, validate and cleanup data in order to produce more accurate results.
  • Collaborate with and take direction from the US - based Product Support team in order to produce appropriate results.
  • Identify opportunities to add cross reference information such as new competitors, regional distributors, acquisitions, etc.

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Keyskills :
strong analytical skillssap is reference datadata structures product supportonline research analytical skillscompetitive analysi

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