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Product Support Representative II

2.00 to 3.00 Years   Pune   13 May, 2020
Fidelity National Information Services, Inc
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamApplication Managed Services (AMS) team provides functional support to the Corporate Liquidity and Bank Treasury clients on products such as TRAX, eBAM and Quantum. What you will be doingAt FIS we are looking for an experienced AMS Consultant to join the team. The successful candidate will provide in-depth product support to AMS clients by doing daily checks, working on service catalog requests and resolving issues raised by clients.What you bring:Knowledge / Experienceo Proven Clients Services or Professional Services experience in a Treasury / Banking or Financial environment.o Knowledge in the following fields:- Cash Management, Accounting, Bank Reconciliation, Settlements, Payments.o Knowledge and understanding of Financial Markets, SWIFT messagesSkills

  • Excellent interpersonal and communication skills
  • Ability to build, maintain strong client relationships.
  • Experienced in understanding Treasury and Financial Operations
  • Excellent problem-solving skills.
  • Able to take the initiative and work independently or in a team.
  • Flexible with rotating shifts covering 24x6
QualificationsBachelor s Degree in Commerce or MBA financeCompetencies
  • Fluent in English
  • Collaborative Collaborate with different groups and complete the assigned task.
  • Attention to detail track record of authoring high quality documentation
  • Organized approach manage and adapt priorities according to client and internal requirements
  • Self-starter but team mindset - work autonomously and as part of a global team
What we offer you
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities FIS is your final career step!
  • A competitive salary and benefits
  • A variety of career development tools, resources and opportunities
With a 50-year history rooted in the financial services industry, FIS is the worlds largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor s 500 Index.FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.,

Keyskills :
product supportcash management problem solvingresolving issues financial marketsdevelopment tools financial servicesfunctional s

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