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Professional Services Specialist

2.00 to 5.00 Years   Pune   22 May, 2020
Amdocs Development Center India Pvt Ltd
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

  1. Reviews with customers the business and technical requirements, and provides solutions that best address the customers needs.
  2. Writes, reviews and tests detailed design documents. Performs configuration and customization of code. Defines test specifications and supports the fixing of defect using complex debugging and error analysis.
  3. Provides technical support during all phases of a project and advices the customers technical personnel at all levels of: coding-related best practices, design-related best practices, use of product features, HW and deployment architecture, application and 3rd-party configuration and tuning, on-going production monitoring, etc.
  4. Participates in POCs or pre-sales demos. This role involves one or more of the following: providing estimates, leading the project, developing the customizations and writing the demo scripts / storyboards.
  5. Installs and configures products in internal labs (ST), customer labs (UAT/Performance), and customer production environments. Installations may include O/S, DBs, applications and test tools (for example, Seagull).
  6. Integrates Amdocs products with third party applications within commercial customer networks. Implements and validates product configuration changes in live customer networks in which there is a limited service outage.
  7. Oversees end-to-end non-functional/performance testing, from test design up to an including test scenario implementation and analysis and result reporting.
  1. Expert knowledge of OSS/ BSS domain knowledge.
  2. 8 years experience in Kenan Telecom Billing System (Billing systems integration, development and implementation for medium to big telecom/ ISP operator).
  3. Should have very strong knowledge across Kenan modules like rating charging, billing invoicing, financials (payments / journals / collections) , order/ provisioning and inventory management, and integration with CRM/ external/ 3P systems.
  4. Expertise in Designing, Implementing, and configuration of Kenan BP Entities.
  5. Working knowledge on Kenan Migration tools (VUU and K2View) is mandatory (with at least 3 years experience in designing/ developing using these tools)
  6. Good experience in troubleshooting and debugging of the applications.
  7. Should have experience in developing custom Kenan utilities using tools and technologies involving J2EE, JSP, PL/ SQL, JBOSS, Java Script, Perl Unix shell scripting , Hibernate, Swing, XML,

    Keyskills :
    unixshellscripting thirdpartyapplications testdesign detaildesign shellscripting telecombilling technicalsupport inventorymanagement technicalrequirements 3p sql xml jsp isp java perl j2ee unix plsql ss

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