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Relationship OfficerSE & SS

1.00 to 8.00 Years   Pune   15 Oct, 2019
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaGeneral / Other SoftwarePublic Relations (PR)
EmploymentTypeFull-time

Job Description

Knowledge of the following products/customer segments in the Rural market: Salaried, Self-employed Professionals, Small & Medium Enterprises & Micro EnterprisesExpertise in Mortgage Loans (Home Loan, LAP, Business Loan etc) portfolio is requiredAdherence to the credit policies & processes for the respective product & ensuring they are implemented correctly.Conducting PD at customers place.Deliver quick Turnaround Time (TAT) to provide decision on the loan applications as per the company policy.Assist Sales / Operations team in disbursement of loan and legal documentation.Ensuring delinquency metrics & bounce rates are under control.Provide feedback to Regional & Head Office on credit processes / policies / branch updatesRegularly provide feedback to the Head Office on the changes in the market trends.Vendor empanelment and management (Valuers & Lawyers).Providing support, education and training to staff to build risk awareness & ensure that the sales team source right type of customers.Visit customers in case of stress, conduct verifications as per authorisation matrix.Maintain Portfolio quality Managing & supporting Collections of the acquired portfolio.Required QualificationsGraduate / Post graduate / MBA, with minimum 3-5 years of experience.At least 2 years of work experience in the Banks / NBFCsAt least 1 year of experience in underwriting of loans, preferably in Mortgages.Knowledge of local markets.Knowledge of English & local language.Good proficiency in MS Excel / MS Word etc.Good communication skillsStrong bias for action & driving results in a high performance environment.Demonstrated ability to lead from the front.Strong analytical skills to drive channel performance and drive profitability.Should own a two wheeler with proper documentation.Should have Aadhar Card and PAN Card,

Keyskills :
word sales banking excel target marketing risk usinessloan stronganalyticalskills customerrelations communicationskills analyticalskills mortgageloans quickturnaround

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