Req. for the Technology Analyst IT Services

2.00 to 6.00 Years Pune 09 Apr, 2023

Job Location	Pune
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	Statistics / Analytics
EmploymentType	Full-time

Job Description

Subject Matter Expert on Genesys UC platform components ( like Genesys Pure cloud, Genesys T server, ). CTI components knowledge is desirable. Should be able to create and manage call flows on Genesys platform Sound knowledge of SIP gateways, SBC Oracle, Genband etc Good at protocols and troubleshooting- SIP, WebRTC & others Knowledge of Voice recording platforms Verint, NICE Knowledge of cloud based voice platforms Good communication & presentation skills, written and verbal. Project handling & Team management skills,

Keyskills :
javasqlunixcustomer relationssql serverteam management skillsteam managementproject handlingmanagement skillssipctitignicecloudsoundoraclewebrtcgenesys

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Req. for the Technology Analyst IT Services

Job Description

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