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Sales consultant for premium car dealership at wakad pune

4.00 to 9.00 Years   Pune   18 Jan, 2024
ATHARVA CONSULTING SERVICES Hiring For JLR Pune
Job LocationPune
EducationNot Mentioned
SalaryRs 1.5 - 4.5 Lakh/Yr
IndustryAutomobile / Auto Ancillaries
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Sales/Sr.Sales Consultant Non-Technical Level 2 (Sales)Reports to Sales ManagerOverall Job PurposeWorks with customers to understand their needs in order to guide them towards the most appropriate product and agreesales. Identifies and manages prospects.Key ResponsibilitiesBuilds rapport and customer relationships and qualifies the customers requirementsDemonstrates the JLR Customer First Behaviours in all interactions with customers and colleagues Asks questions and listens to build rapport and understand individual requirements Qualifies own understanding of the customers needs through discussion of alternative options, to build the closestpossible match between the product and customers needs Demonstrates the most suitable options to the customer, adapting own style according to the customers requirements Takes responsibility for booking test drives and encouraging customers to experience the product Builds a strong understanding of the customers needs to guide them towards the best choiceAgrees the details of the sale Ensures sales opportunities are maximised for the full range of JLR services and products, including warranties andservice plans Accurately appraises vehicles to purchase and sell, optimising the value for the Dealership Appraises and agrees the sale price in an open and friendly manner, ensuring that Sales Manager authorisation isdiscreetly gained as necessary Introduces JLR finance options (via the Business Manager as appropriate) prior to agreeing the payment method withthe customer, working within JLR guidelines to ensure all payments are complete Completes required documentation accurately and registers all Sales with Administrative colleaguesCo-ordinates order and deliveryWorks with Sales colleagues to maintain accurate stock availability information Ensures pre-delivery inspections and agreed repairs/servicing are carried out prior to delivery Liaises with Administrative colleagues to ensure product availability fits with JLR standards, places the order, updatescustomer records and schedules any complementary services/additional work to be completed on the vehicle Works with Administrative colleagues to confirm a delivery date and identify any changes to the original schedule Maintains contact with the customer to ensure they are kept fully informed throughout the sale and pre-deliveryprocess, notifying them of any changes and arranging a convenient handoverDevelops relationships to win new businessDevelops effective long term relationships to deliver future business by getting to know customers Plans and organises own selling activity to secure new business (e.g. by telephoning sales prospects, previous/existingcustomers and general enquiries) Generates customer referrals by planning and delivering effective prospecting activities, ensuring leads and enquiriesare followed up appropriately Completes agreed number of prospecting calls to meet and exceed agreed targets Participates in planning sales and marketing campaigns and promotions Shares information on new products, features and benefits and technologies with interested customers and colleagues Communicates with clients via EmailManages the display of products and merchandiseEnsures vehicles are presented professionally at all times Suggests and makes changes to vehicle displays and ensures the sales environment is clean and tidy at all times## Candidate should have expireance in car dealership and must have good communication skills in english.

Keyskills :
automotive sales trainingcustomer servicecar salesautomobile salesgraduate recruitmentdealer salescustomer relationshipdealer network

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