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Salesforce Administrator

2.00 to 3.00 Years   Pune   23 Feb, 2023
INVESTCODE PRIVATE LIMITED
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

    Roles and Responsibilities 1. Bachelor s Degree2. Strong Salesforce product knowledge and at least 2-3 years of Salesforce Administration hands-on experience3. Basic / Intermediate Excel4. Proficiency in Gainsight5.All aspects of user and license management including new user setup/deactivation, roles,profiles, permissions, public groups, OWD, sharing rules6. Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow,assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps,actions, custom settings, mobile administration, dashboards, and reports7. Sandbox environment management8. Identify unused or underutilized platform features9. Create a platform roadmap and define priorities, liaising with stakeholders10. Own the communication of any platform changes to end users and stakeholders11. Data management to improve Salesforce data quality, implementing rules and automation as needed12. Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer13. User support tickets14. Monitor and improve user adoption15. New user and ongoing user training16. Willing to offer a helping hand for process and data related activities17. Working with integrated applications including but not limited to DocuSign, Gainsight, Hubspot18. Creating presentations & effective user manuals, SOPS.19. Writing easy-to-use user interface, develop product manuals, how-to guides, and other content that distills technical information with ease and clarity,

Keyskills :
salesforcecrmvalidationsalesdata qualityuser supporthealth checkdata managementproduct knowledgelicense managementsystem maintenancelifestyle articleseasebasicmobileguideswritingmanualsreviews

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