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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
4 - 8 YearsResponsibilities: as a SAM expert Providing technical leadership in the development, operation and continuous improvement of IT Asset management servicesConsistently identifying the scope for better End user experience, service improvements and business developmentCreating and maintaining a culture of continuous service delivery, ensuring that key systems are regularly analyzed, maintained and improvedStrong knowledge of any of ITAM tools like SNOW License manager (SLM) software, FlexNet, Aspera, MAP toolkit etcDiscussing and sharing detailed reports with management on agreed schedule, including account performance reportsDeveloping service related documents for both projects and continuous servicesGathering, Uploading and managing legacy/Software license information in the SAM toolTo keep a regular track on software and hardware IT asset and analyze the gap (Monitoring the Tool)Making sure stability on Business as usual activities by tracking tickets in the toolKeeping a track of all Customer s instances/portal and make sure the compliance status is on the green sideFollowing up with stakeholders - Daily basis tracking the changes impacting IT infrastructuresoftware assets in coordination with CMDB team, server teams, SCCM/AD/SD team & software deployment teams.Validating the inventory captured through the tool deployed against the inputs receivedEnsure Software Inventory database feeds are complete and accurate.We expect you to have:At least 4-8 years in an equivalent large enterprise level IT function managing the lifecycle of Software asset management.Experience from working in a customer-facing position and Knowledge of ITIL guide lines will be an advantageGood knowledge and experience of SNOW License Manager, Flexera Management Suite, or any similar SAM tools in a Global Environment is mandatoryExperience in validating the database records and participation in customer AuditsExperience in Software Asset Management, procurement of licenses and its maintenanceGood Knowledge of MS Excel & Macros, For generating various asset related reportsCreate Software compliance and related reports for major Vendors like Microsoft, Adobe and oracle and come up with advices and suggestions for CustomersReport frequently on status in multiple forums with facts, plans, and metricsWork on major licensing model such as Microsoft, Adobe, (IBM, Oracle and SAP will be an advantage) and Server Side.Facilitate the business needs for ongoing technical support and upgrade protection on selected software by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordering advance of their expiry.Reconciliation between various data repositories to ensure consistency of all datasources and qualityDay to day reporting and preparing weekly/monthly reports for higher management/Customer,
Keyskills :
key systemslarge enterpriseit asset managementuser experienceservice deliverysoftware asset managementasset management