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Seller Interface Escalation process Customer service

1.00 to 6.00 Years   Pune   11 Sep, 2019
Rainbow Jobs
Job LocationPune
EducationNot Mentioned
SalaryRs 3.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Care Executive
EmploymentTypeFull-time

Job Description

Seller Interface- Escalation process- Customer service JobsEscalation process - Seller Interface -Customer service -BPO / ITESJob Summary

  1. Need someone who is a Graduate (Mandatory). 2. Need someone who has experience in customer service and handling escalations. 3. Need Excellent communication skills. 4. 6 days working / Rotational off / Rotational shift / No Transport. 5. Salary Max we can offer is up to 4 L/A. 6. Candidate must have at least 1-year Exp in the Escalation process
Job DetailsLocationPune, PuneShift Timings12:00 pm - 8:00 pm(day shift)11:00 am - 7:00 pm(day shift)10:00 am - 6:00 pm(day shift)9:00 am - 5:00 pm(day shift)Weekly Working Days-6 DaysNote:1 Rotational offSalary & CompensationSalary Offered3.0 Lac to 4.0 Lac(annually)Incentives
  • PF & ESIC
  • Incentives
ReimbursementsIncentives StructureIncentive ProvidedSelection CriteriaEducation
  • Graduation Degree mandatory
Experience Require
  • Candidate must have at least 1-yearExp in the Escalation process
  • 1 yr to 3 yrs of experience asCustomer Care/ Customer service-essential -BPO / ITES
  • Experience in customer service is essential
  • Experience in customer service and Handling escalations.
  • Must-Have Experience in theEscalation process
Age
  • 19 - 30 yrs
Communication
  • Excellent English skills - Ability to Speak, Read & Write
  • Excellent Hindi skills - Ability to Speak
Others
  • Candidate must have at least 1-year Exp in the Escalation process
Job Description
  • Proven experience as call center supervisor or similar supervisory position
  • Experience in customer service is essential
  • Proficient in English; Good knowledge of additional languages will be a definite plus
  • A results-oriented approach
Contact Person-Rahul-09920624568 / 09936572548 ThanksTeam HrRainbow Jobs

Keyskills :
bpo escalation communication escalations scalationprocess-sellerinterface customerrelationship serviceavailability sellerinterface escalationresolution escalationprocess escalationprocess-customerservice escalationsmanagement customerservice

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