Senior DevOps Engineer, Open API Platform

Job Description

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.Job TitleSenior DevOps Engineer, Open API Platform OverviewMastercard Developers (https://developer.mastercard.com) is the primary platform for Mastercard partners to access a diverse range of payment, data, loyalty, and security APIs. The team is responsible for delivering an experience that ensures developers can quickly find the right API, assess its technical capabilities, and integrate it into new and innovative solutions. We are looking for a technically strong, detail-oriented, operationally focused and customer-obsessed Senior DevOps Engineer to join the team. Do you like to code and are willing to work as a developer Do you have experience in creating, managing and reporting alerts from synthetic monitors Have you worked with internal teams to follow up and resolve the alerts timely Are you an expert in incidence management and root cause analysis Are you familiar with Splunk Can you slice and dice logs using Linux commands Do you have experience in managing periodic reports on progress to stakeholders Have you introduced automation to gain efficiency Have you demonstrated your expertise in troubleshooting based on error messages Are you comfortable with multiple programming languages and tools Do you rank yourself high on paying attention to detail Role Work closely with the internal teams to create different types of synthetic monitors. Coordination and communication within the team. Setup appropriate notification to the right teams & resolve issues within the SLA. Work with Dev Ops team on shared service changes & incidents. Have the technical skill to review, verify, and validate the code developed and deployed. Encouraging and building automated processes wherever possible. Monitoring and measuring customer experience and KPIs. Engage in production release planning, release plan review, & deployment activities. Carries out troubleshooting of issues reported in collaboration with members across different teams. Triages issues efficiently and follows up the status proactively. Generates creative ideas to continually improve the processes in place and executes them successfully. Becomes an expert user and owner of the internal tools used in onboarding.All about you Very Strong in synthetic monitoring tools (Dynatrace, BlazeMeter). Excellent troubleshooting, follow up & cross-team collaboration skills. Demonstrates ownership and believes in Getting things done . Strong knowledge of Java & JavaScript. Comfortable with databases queries and log analysis using Linux commands and Splunk Ability to learn internal tools and become an expert user. Excellent leadership, influential and writing skills. Offers high-value contributions to the product, team and the company proactively.Due to COVID-19, most of our employees are working from home. We ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we re all in this together.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodationmastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityEvery person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.,

Keyskills :
log analysisroot causedigital economycustomer experienceequal employment opportunityjenkinsconfiguration managementmonitoring toolsbehavioral trainingplan reviewautomationnew hiresgitdevops