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Senior Executive

5.00 to 7.00 Years   Pune   04 May, 2019
Vodafone
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
Industryelecom / ISP
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

To maintain the operational stability and Responsible for 1st level support of the VF DE - DWH environment. Responsible for day to day operation, monitoring and L1 support activities in Vodafone, working in a fast-paced high-pressure environment, the candidate will require the ability to thrive in a team atmosphere and work interactively across multiple departments & multiple technologies.

  • Responsible for support and operations within agreed SLA parameters.
  • Service Management Experience in IT Telco Operations environment
  • Working knowledge of the following technologies: Wherescape, Oracle, SQL/PLSQL and Unix
  • Excellent time management with strong sense of urgency, analytical and problem solving skills
  • Strong procedure oriented approach
  • Well-versed in ITIL standards for delivery of services
  • Should be able to workin 24 X 7 environment with rotating shifts which will include nights and weekends
  • Communication Clear and Crisp communication. Should be able to communicate assertively at all levels.
  • Hands on Unix / Wintel experience and familiarity with SQL, Relational Databases and Web Servers
,Essential:
  • Graduate/Post graduate in preferably technicalstreams (Engineering, Computer Science)
  • Minimum 5+ years
  • Wherescape, Oracle, SQL/PLSQL and Unix
  • Working with Visualization software within a virtual machine environment
  • Track record in Technical Consultancy, Project Management or Operations of BI environments.
  • Strong technical analytical skills
  • Ability to work in a geographically dispersed team with sensitivities to the multi-cultural aspects of the team.
  • Ability to work in amatrix management organisation.
Desired
  • Experience in telecom domain
  • Good knowledge of SOX regulations
  • Excellent communication skills (business and technical)
  • Written and verbal English language
  • Ability to respond quickly to issues and risks
  • Ability to highlight possible issues proactive
  • Orientated for process improvements
  • Being a problem solver
  • Team player
  • Strong abilityto understand complex system landscape configuration
  • ITIL Knowledge and Experience

Keyskills :
managementunixoperationsofficecustomerserviceproblemsolving

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