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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Printing / Packaging |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Position Overview: The IT Operations Team is a part of Wolters Kluwer Global Business Services (GBS). GBS is designed to provide services to the business units in the areas of technology, sourcing, procurement, legal, finance, and accounting which includes our North American-Accounting Center. These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity and reduce time to market for products and applications.
We are looking for Sr IT Operations Analyst with the following technical skills
Essential Duties and responsibilities:
IT Operations
Relationships and engagement:
Implements Team engagement/ good communications with Team and relevant stakeholders, for example handling of incidents; problems and issues; managing resolutions; change management corrective actions and lessons learned collection and dissemination of relevant information. Uses feedback from customers and stake holders for effective work relationship.
Job Qualifications & Experience
Education:
Preferred: Bachelors degree in Computer Science,or a related field
Preferred Domain Expertise Certificates depending on role:
Azure Certified
Windows Certified
Experience
More than 05 years IT Experience
More than 05 years experience within an IT Operations Role
More than 02 years experience working with Cloud Computing
Other Knowledge, Skills, Abilities or Certifications:
Experience in migrating services to Public Cloud (Azure)
Soft Skills Required
Keyskills :
customer relationsreportingmisslaaccountssoft skillsweb servicescost savingsit operationsdrive resultsitil certifiedbusiness unitscloud computingmicrosoft azureproblem solvingbusiness acumenactive directorycomputer sciencetechnical skill