hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Senior Manager - Application Hosting Services

10.00 to 15.00 Years   Pune   11 Jul, 2023
Augusta Infotech
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    We are looking for a highly motivated Senior IT operations professional with 10 - 15yrs of industry exp with below skills and expertise, this is for Pune location.If you have an experience to.Design and implement the schedules to meet the support needs of 1000+ hosted clients.Deliver high quality operations support to Clients catering to the SLAsKnowledge of Operating systems, Databases, deployment and monitoring toolsBuild a good understanding of the hosted eco system of products at a functional as well as technical level.Raise the bar with respect to Customer support, taking into account all dimensions with respect to the hosting support and problem management & escalation.Work in rotation shifts to meet the business needsGood Analytical and problem solving skillsShould possess a strong track record of.A Min of 10+ years of relevant experience in managing a hosting operations support team filled with a solid background on tools and techniques for hosted managed services.Proven abilities around schedule management of 24 * 7 * 365 teams and building comradery with US based support teamsWorking across various layers of the organization to ensure that the team delivers on time, follows the escalation process and provides tier 1 customer serviceManaging special projects on a need basisRunning and managing the Priority 1 escalation processAccountable for managing business decisions throughout the evening (EST.) processing windows,Strong analytical and problem-solving skills. Should have the ability to roll up your sleeves and go deeper into a project/delivery as the need arises. Demonstrated skills with respect to people management and an ability to groom and develop the next line of leaders within the team.Minimum of a Bachelors degree in Computer Science or other equivalent combination of training and experienceCollaborating with Network Engineering, System Engineering, and Database management teams on overall improvements across the groupDeveloping working relationships with internal datacenter providers and network providersDeveloping working relationships with the development, QA and Software Change Management groups to build strong relationships to improve the support to the client baseHave strong understanding of DEVOPS and 3+ years of requisite experienceShould have minimum of 1-2 years of experience in US or EuropeKnowledge of running and managing an 24 * 7 IT operations team in a Hosted environmentKnowledge of ITIL and related support frameworkKnowledge on Information security and Business ContinuityExperience in communicating with users, clients, other technical teams and managers to collect requirements, describe application features, technical designs and development strategy.,

Keyskills :
data centerit operationsspecial projects

APPLY NOW

Senior Manager - Application Hosting Services Related Jobs

© 2019 Hireejobs All Rights Reserved