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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Statistics / Analytics |
| EmploymentType | Full-time |
Senior Network Operations Analyst OverviewtGlobally partnering with our Customers to deliver world class technical support for MasterCard infrastructures and applications, enabling growth, diversification and new business generation. tProvide 24x7x365 technical operations support for MasterCard s global infrastructure; with focus on minimizing impact to Customers and internal users. tMonitor the infrastructure, and be a key stakeholder in MasterCard Incident and Change Management processes. tRegularly perform data analysis to determine MasterCard s performance and identify areas of improvement. tHave you worked in a control center environment tDo you like to triage and drive events to resolution tDo you like to interact with Customers, vendors, and support teams on a global scale Role tExecute Incident, Change, and Problem Management processes. tPerform effective vendor management techniques to ensure forward-progress managed Incidents. tMonitor the performance of traffic, systems, and central site processing, addressing anomalies detected. tConduct quarterly Release and patch rollout for European authorization system tRoute central site and customer traffic as necessary to minimize downtime and impact to the brand and business.All about You tBachelor s Degree or equivalent work experience. tAdvanced-level knowledge of routing, switching, tunneling, and Multiprotocol Label Switching (MPLS). tExpert -level ability to perform post-event analysis. tDemonstrates the ability to function in 5 of the following disciplines: UNIX, Mainframe, Production Control, File Transfer, Single-Message, Dual-Message, or Network), and has intermediate-level understanding in at least 4 areas. tAdvanced UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of tandem technology. tEffective problem and troubleshooting skills. tEffective written and verbal communication skills. tEffective organization skills. tEffective interpersonal skills.,
Keyskills :
customer relationsreportingmisslaaccountsequal employment opportunitymultiprotocol label switchingnew hiresnew businessdata analysisfile transferunix scriptingcontrol center