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Service Desk Analyst

1.00 to 5.00 Years   Pune   15 Nov, 2019
Job LocationPune
EducationNot Mentioned
SalaryRs 2.5 - 4.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Technical Support / Helpdesk
EmploymentTypeFull-time

Job Description

Mega Hiring for International Voice Process ( Service / It Help Desk ).!!Job type : BpoDesignation : Associate ( L1 Support )Process : International VoiceQualification : Under Graduation or GraduationExperience : Min 1 Yr. of Exp in It Service Desk.

  • Active Directory account management
  • Office 365 / Windows 10 issues
  • Basic L1 Laptop & Desktop Troubleshooting
  • VPN troubleshooting
  • Byod and Mobile device support
  • Remote Desktop Management
  • MS Outlook issues (profile creation, Pst, permissions, calendar sharing, delegation )
Shifts : Night Shifts ( 5 Working Days )Week Offs : 2 Rotational Week OffsSalary : Upto 4.5 Lpa.Transportation : 2 Way Cab.Job Location : Pune ( Hinjewadi ).Looking out for good communication skills in English & Core Knowledge in It Service DeskReferences would be appreciatedContact Person : Pavani ( 7901551321 )

Keyskills :
ervice desk ms outlook active directory remote control password resets vpn office 365

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