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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Technical Support / HelpdeskSales / BD |
EmploymentType | Full-time |
You will provides engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/ solution performs within optimal design specificationsYou will Investigate, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solutionYou will demonstrate continuous improvements and increased efficiency to the software or business processes by utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions.You will contribute to meeting the SLAs and KPIs as applicable for the account and unit - for example, responsiveness, resolution, software quality SLAs, etcYou will communicate with internal/ external customers to enhance the understanding of customer problems, and verifies that an appropriate resolution has been applied.,
Keyskills :
slasdesignsoftwareengineeringtroubleshootingsoftwareengineeringeusebusinessspecificationsresponsivenesssoftwaresuppsoftwarequalitysoftwaresolutionsdesignspecifications