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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Software Support Team Lead assures the continuity of the O2A Application Experts. Coordinates documents and manages O2A Application Experts. The position requires very good OMS/ SOM functional expertise to drive solutions, including Methods & Procedures, Scripts, tools and Automation as required to clear stuck orders. Responsible for providing the Root Cause analysis and final resolution to move order to full completion.Responsible for continuous improvement.Responsible for guiding and developing teamDevelop a thorough understanding of customers desired end state O2A modelResponsible for all M&P Resolution documentation,
Keyskills :
sqlunixamdocssciencesoftwareweblogicautomationdocumentationcomputerscienceootscriptsanalysisrootcausecompletionsoftwaresupp