hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Specialist, Customer Service

3.00 to 5.00 Years   Pune   18 Apr, 2019
Fiserv India Pvt Ltd
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

  • Acts as the Chargeback contact and provides support of Fiserv clients card portfolio chargeback programs (debit, credit, prepaid)
  • Effectively communicates appropriate dispute resolution processing for Visa clients in efforts to deepen Fiserv product penetration.
  • Performs analysis and chargeback input for a queue of clients: reviews and processes dispute/fraud claims in a timely and accurate manner in support of the department s Service Level Agreements while maintaining awareness of Visa processing timeframes, regulations, and processing changes.
  • Maintains strong working knowledge of all internal and network processing systems and software as well as Regulation E and Visa processing timeframes and regulations.
  • Resolve moderately complex issues on behalf of clients in support of dispute resolution processing; compare alternative actions and decide on appropriate approach.
  • Respond to inquiries from internal and external clients regarding chargeback requirements, system processing and functionality, dispute lifecycle, claim status and data input.
  • Performs maintenance and settlement reconciliations using various software applications with the goal of maintaining loss Sigma score minimum of 5.4.
,

Keyskills :
systemsagreementsoperationssoftwareapplicationssoftwaremsofficedisputeresolutionphpsystemmaintenancejavavisaprocessingsigmaupp

APPLY NOW

Specialist, Customer Service Related Jobs

© 2019 Hireejobs All Rights Reserved