Specialist, Systems Administration

Job Description

About Us: -RIMS offer a wide array of managed IT services to Sentry clients. It is a client facing service which serves as a single point of contact for all Fiserv clients serviced by Sentry - {Banks & Credit Unions}. This team provides various IMS services such as NOC, Patching, Monitoring. Technical support desk and a plethora of professional services covering disparate technologies. Our Support functions includeServer Support - Firewall Support - Router Support -Switches -Antivirus- Monitoring- Patch Management- Vulnerability Assessment.Application: - Linux -SQL-MDM-Citrix-VDI Support -Windows-O365- VDI VM Ware- Microsoft Azure- Exchange.Coverage: - 24*7*365Citrix Job DescriptionThe engineer is responsible for any issues related to applications, network, and storage. The users usually look for a Citrix Engineer, when they encounter any problems. It has become mandatory for the engineers to keep themselves updated with the changing technologies. They should have expertise in networking, applications, the database, storage, active directory, and many others.SummaryThe primary duty of the professional involves monitoring, maintaining, operating and troubleshooting daily remote access technologies. The professionals must be capable manage performance and rectify any errors that occur within the Citrix service. They should verify the applications for deployment via Citrix. The engineer is responsible for taking care of all the administration tools in the Citrix environment. They should have proficiency in ITIL and other IT operations frameworks. The professional should be able to provide all the necessary support for Citrix Infrastructure. Apart from these, the additional duties include:The Citrix Engineer would need to have at least 5 to 8+ years of experience. This Candidate will ideally be someone who has worked as an architect - advanced troubleshooting, and experience supporting Citrix in a large global environment (Enterprise Level).The Citrix Engineer role is responsible for the overall direction, development, enhancement and maintenance of the enterprise Citrix environment. This includes analysis, planning, development and implementation of new features and enhancements to provide required levels of service to the organization.The Engineer will direct supporting resources and vendors to ensure that all equipment is properly installed, configured, secured, and maintained. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly server infrastructure, critical business applications, and the overall end user experience when using Citrix as the application delivery mechanism.Requirements &

• 6+ years experience on Citrix application.
• Manages clients or their own company Citrix system and its other technologies.
• Checking and controlling the server and offering solutions to its problems.
• Supporting and preserving the Virtual Desktop setup of the institution, which includes, the AppSense and XenDesktop, XenApp, and others.
• Help in organization and management of the business applications.
• Determining the increased cases received by the IT Helpdesk.
• Improving and adjusting the Virtual Desktop system.
• Design and implement platform security.
• Taking part in upgrading and updating the system s applications, installing it with up to date descriptions.
• Should strengthen the apps, the Windows server, and the principal operating system.
• Providing technical assistance for all the servers, desktops, and services that apply business.
• Taking full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure
• Executing helpdesk calls and classifying cases according to their priorities and accelerationsAdditional SkillsAnalytical skillsThe Citrix Administrator should have analytical skills to assess the network and system performance. It will help them determine how various changes will affect the environment.IT skillsIt is the responsibility of the professional to take care of the connections of many different types of computer equipment. They should make sure all work together properly.Problem-solving skillsThe Engineer should be quick to rectify and resolve any issues that they encounter with the computer networks. They must be able to handle the multiple issues without causing any downtime.

Keyskills :
virtual desktop infrastructureit servicesit operationsremote accesswindows serveruser experiencevirtual desktopactive directorytechnical supportanalytical skillstechnical assistanceprofessional services