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Sr. Engineer- Customer Success

6.00 to 9.00 Years   Pune   04 May, 2021
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustrySecurity / Detective Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

What you will doThe candidate will work with the Digital Solution, Implementation team to perform Solutioning, provisioning, detailed site engineering, installation, configuration and commissioning of Digital products. This also may include representing Johnson Control s at customer locations to conduct installation & training.Lead Engineer is responsible for managing project execution which includes Solutioning, provisioning, detailed site engineering, installation, configuration and commissioning of digital Solution products with high quality and customer satisfaction.This role is sub function of Digital Solutions project execution which includes design engineering, installation, configuration and commissioningHow you will do itUnderstand the project requirement, review project inputs such as BMS database or I/O point list, control drawings, mechanical drawings, SLDs, functional descriptions diagrams (FDD) / sequence of operations (SOO) etc.Prepare detailed site engineering and design documents which includes- Space ontology, Meter list, equipment list, data point list, equipment to equipment relationship, equipment to space relationship, meter to space & equipment relationship, Identify and prepare the list of global fault detection & diagnostics (FDD) rules.Identify & build the custom FDD rule equations based on the site requirementConfiguration of all types of energy meters, mechanical equipment installed in building Configure building operating schedule, global points, threshold values, degree days & usersInstall & configure hardware (Data collector/Gateways)Commissioning of cloud based Digital productsMaintain all project standards & quality of the deliverables.Responsible to ensure that projects are executed within agreed schedule and to meet the customer requirementsTroubleshooting issuesWork across internal business units and maintain working relationships with all internal stakeholderWhat we look forRequiredBachelor Degree in EngineeringMinimum 6-9 years experience in the field of BMS & EMS This position is to support a broader Johnson Controls Digital Products/solutions, driving significant organic revenue and operating efficiency for JCI.In depth understanding of Building Management System (BMS)Good knowledge of HVAC systems such as Chilled Water System, Chillers, Cooling Towers, Primary & Secondary pumping systems, Hot Water System, Boilers, Different types of AHUs, FCUs, VAV etc.Knowledge of communication protocol like BACnet, MODBUS etc.Project managements, customer communicationKnowledge of Johnson Controls Metasys Building Management System (Preferred) Basic understanding of IT OT, cloud based analytics tools/solutions (Preferred). Technical acumen for HVAC equipment (AHU, VAV , FCU , Chillers, Cooling Tower) & Control system (Building Automation System) Adept at building and maintaining customer relationships amongst a diverse set of stakeholders. Must be customer focused and representation themselves independently with minimal on site supervision Ability to work under minimal supervision and exercise independent judgment. Will be managed and mentored by on team leader.Position will require interfacing with Branch team, DS team, and customer technical teams at times.Ability to create and maintain productive relationships with technical and non-technical stakeholders.Demonstrate technical acumen in order to gain credibility amongst key internal stakeholders.Comfort in presenting to and speaking with mid managementPreferredKnowledge of Johnson Controls Metasys Building Management System (Preferred) Basic understanding of IT OT, cloud based analytics tools/solutions (Preferred). ,

Keyskills :
work under minimal supervisionbuilding management systemon sitechilled watercontrol systemcustomer focusequipment listbusiness unitscooling towerssite engineeringsite supervisionequipment supply

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