Subject Matter Expert-EMC SAN Administrator

Job Description

Your Role and Responsibilities You and IBM India IBMs Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever. We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award Best Employer of People with Disabilities and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace We advocate for fairness and equality as everyone is, and always has been, welcome at IBM. Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry. Business Unit Introduction Our IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure. Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services. Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation. A day in the role. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here.

• As a EMC SAN and NAS Admin will be involved in L3 and L4 level Storage Management services and product support for various Storage boxes like EMC VMAX, DMX, VNX, CLARIION, CELERRA and ISILON supported storage solutions across various accounts.
• Maintain and Lead various storage solutions. Provide L4 Level technical support, guidance and direction for products supported
• Analyze and resolve called out problems. Ensure integrity of supported environment.
• Actively and pre-emptively figure out possible faults and causes by the execution of pre-determined health and operational checks
• Handle and resolve problems identified by sys admins or monitoring software. Work with change and problem management tools. Hardware /software fault detection and vendor liaison.
• Liaise with customer accounts as required. Analyze and resolve raised problems within target. Investigate, identify and document proposals that will improve application recoverability.

How we ll help you grow:

• You ll have access to all the technical and management training courses to grow your expertise.
• You ll learn directly from expert developers in the field; our team leads love to mentor.
• You have the opportunity to work in many different areas to resolve really excites you

Culture IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status. Required Technical and Professional Expertise

• Minimum 6+years in EMC VMAX, DMX, EMC VNX, CLARIION, CELERRA and ISILON Series a. Installation, Configuration and upgradation administration on Windows, UNIX and Linux environments
• Hands-on experience in thin provisioning, Global Mirror and Metro Mirror.
• Product understanding, Advance troubleshooting & DR activities.
• Responsible to implement High Availability, Work Load Management and Fail Over, Disaster recovery.

Preferred Technical and Professional Expertise

• Knowledge on EMC SAN and NAS.
• Good Understanding on CLARIION, ISILON and VNX.
• Solid Knowledge on CISCO and Brocade Switches .

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Keyskills :
customer relationsslaqualitysmereportingemc vnxemc sanit servicesproduct supportglobal deliveryaudio masteringload managementmanaged servicessupport servicestechnical supportanalytical skillssystem management