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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Telecom / ISP |
Functional Area | Sales / BDGeneral / Operations Management |
EmploymentType | Full-time |
To modify and further develop IT tools used in SCM, to ensure that the end-to-end functional processes operate flawlessly. To provide support to local market, testing and 2nd level end user support. To provide expert technical SAP Ariba and SCM tool support covering all SCM functions and processes, working closely with the superusers of the individual process areas and local markets. To initiate and execute process and system changes. To manage development and implementation projects. To oversee third party suppliers performance in change delivery and system maintenance. To establish change management and BAU framework for SCM tools and processes.AccountabilitiesKey accountabilities and decision ownership: Applies technical SAP Ariba and specified SCM tool related skills to resolve issues (e.g. arising from testing, or related to a migration project, or related to BAU operations).Is involved in project definition, solution design, implementation and operational support related issues.Resolves defects and analyses their root cause, implements change requests.Optimizes and maintains test scripts.Provides support for the VIP community.Delivers efficiencies and improvements to internal business partners.Drives E2Edelivery (requirement gathering, design, UAT, deployment, hypercare) of SCM system and process changes.Provides training for users of the processes andsystems.Manages migration and customer/ supplier on-boarding/ integration projects.Establishes change and supplier management framework beside BAU support model for SCMCore competencies, knowledge and experience:Subject matter expertise within SAP Ariba and SCM toolsEnd-to-end SCM process knowledgeOutstanding process knowledge of Sourcing and Purchasing OperationsTrainer experienceChange management experienceRelationship building skillsTesting and documentation experienceAnalytical skillsProblem solving skillsSSC experienceFluent EnglishKey performance indicators:Development and change projects completedDevelopment objectives reachedTest scripts optimizedIssues resolvedSatisfaction of usersUser training providedFeedback oftraining participants,
Keyskills :
hange management sap ariba root cause supplier management solution design operational support