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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
Essential Duties and Responsibilities: Provide L1, L2 technical support for internal customers. End- user account management, e- mail account and distribution list management. Strong troubleshooting and debugging skills for the Microsoft platform. Desire to work with Windows and Linux operating systems. Demonstrated knowledge of Win 2012/ 2016 Servers and services like Active Directory/ DNS/ DHCP/ Radius. Must have worked on Dell/ HP/ Lenovo hardware. Technical knowledge of mail servers and associated protocols: Solid understanding of security concepts, principles and practices, including fundamental knowledge of OSI model. Remote access/ VPN troubleshooting and network connectivity support. Basic networking troubleshooting tasks. Network hardware and software, VPN. Nice to have Microsoft certification MCSA/ MCTS. Qualifications: Bachelor degree in Computer Science or Engineering degree in computer/ IT etc. or equivalent years of work experience. 3 years of relevant experience is essential. Experience in Remote user support will be desirable. Nice to have ITIL certification or experience in ITIL framework environment. Must possess excellent communication skills Must be willing to work with US Pacific overlapping time as per need basis and rotational shifts.,
Keyskills :
platforms framework nice fundamentals debugger server software inuxgeneral computerscience workedon