| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
Title: System administrator (Level 1) Reporting To: Team Leader/ Project Manager Working Hours: 9:30 hrs Shifts: Rotational , Weekly Offs: Rotational Basic Skills Sets Requirement: Qualification: Graduate/ Diploma in any stream (Optional) Global Certification in Windows (Essential) Other Certification: MCITP/ MCSA / MCSE global Certification Experience: 1years, 6 Months relevant experiences (RIM) Key Competencies & Skills: Knowledge of windows, Server 2008, 2003, Workstations 7, Vista, XP (Windows 8 Optional) Basic/ entry level Knowledge of DNS, DHCP, Active Directory, essential services and performance counters Role wise (eg. Exchange, SQL), essential services and performance counters, Event log monitoring, Performance monitoring Skills, Identify the performance bottleneck (Processes, Services, counters etc), Perform disk activities Virtual Memory, Antivirus management (AV Status & Definition Update), System patches, security fixes, Backup Management (NT Backup, Symantec ) etc. Ability to read and interpret documents such as computer documentation, hardware and operating maintenance instructions, and procedure manuals. Good written and Verbal communication skills Behavioral Skills 1. Good verbal and written communication skills. 2. Interpersonal skills 3. Quick learner 4. Time Management and Organization skills. 5. Ability to work well within a team 6. Flexible to accept constantly changing environment Roles & Responsibility: Primary Strong Desktop troubleshooting skills and MS office (Mostly Outlook) related troubleshooting skills Resolving tickets on the ticket board. (Level - 1 Monitoring Only) using one of the following methods Service start / Stop, Counters status, agent status, Event log monitoring Basic troubleshooting Log all activities into the ticketing system. Closing multiple tickets that doesn t require to further action either individually or by merging more than 1 similar tickets / alerts. Troubleshooting knowledge for Maintenance activities such as Manual installation & update AV, Schedule, Perform AV scan, Schedule definition update or manual update, Patch installation, Backup Job monitoring & basic troubleshooting and Disk related activity Escalating the activity internally based on guidelines Escalating ticket to customer based on the escalation policy Writing detailed comments in the closed and escalated tickets. Preparing shift- end reports, Log all activities into the help index. Reporting any abnormal incident to Team lead or Project manager Secondary Try to analyze the situation and determine if the alert is repeated in a short period of time. Apply Scenario management wherever possible Writing emails for communicating with internal team members, client Notify the seniors about non- availability of information in internal knowledge- base. Research and Recommend innovative Solutions Participate in Training Programs Authority: Log in to RMM tool, Ticketing system/ PSA tool Generate Reports such as the Periodic Review Report and Maintenance Activity Reports Login to Help Index system Participate Team Discussion & Decision Making process Transportation No transportation will be provided. Candidate should have a to come via local transport or self bike. Working Shifts: All Candidates have to work in different shifts (Rotating Shifts) 5 Days working.,
Keyskills :
networking troubleshooting nterpersonalskills activedirectory timemanagement msoffice communicationskills