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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
You will build and manage web, virtual, and client server environments for an enterprise environment. You will maintain the operations of all virtual, web, and client and server systems to ensure availability. You will handle escalations related to any IT service issues of systems and servers, and partner with the other infrastructure teams to troubleshoot and resolve related issues. You will leverage optimization techniques to maximize the efficiency of all computer systems. You will implement and maintain a systems business impact assessment to prioritize system recovery in the event of failures. You will train the technical support team on solving common system-related problems You will build and ensure implementation of software standards for operating systems, servers and virtualized infrastructures You will work with third-party vendors and consultant on developing system-specific skills You will evaluate new technologies to meet business needs or to solve business problems You will manage and lead Root Cause Analysis, Lesson Learned and prevention processes to provide a high standard of deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction) . You will devise and ensure implementation of system policies You will perform server performance and capacity management in order to maintain the sizing requirements for customers 6-6 years of relevant experience: Strong inter-personal and communication skills and comfortable in a culturally diverse working environment; ability to interact positively with management. Independent problem solving skills; self-motivated. Ability to multi-task and perform in SLA pressure situations. Ability to work within a call management system to handle daily tasks. Previous experience with a Production Environment, experience with HP hardware is an advantage. Why you will love this job: You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization You will be provided with a rare learning opportunity within an experienced team, working on high end technology and solutions. You will be working on market leading software for the telecommunications industry,
Keyskills :
troubleshootingbackupwindowsimpactbasisystemrecoverycallmanagementrootcauserootcauseanalysischangemanagementoperatingsystemsstatementsofworksowproblemsolvingtechnicalsupportclientserver