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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Network / System AdministrationCustomer Service (International) |
EmploymentType | Full-time |
Technical Support Executive is responsible for troubleshooting of software, hosting and data centre and related issues.Major Roles and Responsibilities1. Handling customer queries/ issues our phone, email and Ticket system.2. Understanding customer problems and providing solutions. Supporting Operating Manager in daily operating tasks.3. Create Support Help documents and Flow chart.Key Skill sets and job requirements :1) Should have knowledge how Internet environment works like web hosting, email exchanges, anti Spam, Internet networks.2) The position may require to work in day/ night shifts.3) Excellent Written and verbal communication skills in English.Knowledge of computer and document editing and processing software like MS office.Freshers can apply as well.4)Good Communication SkillsSeven Mentor Pvt.,
Keyskills :
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