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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other SoftwareStatistics / Analytics |
| EmploymentType | Full-time |
Individual Contributor position reporting to the Manager.Investigate, diagnose and fix the various integration issues reported by users or system reported on webMethods 10.1.Must be able to go through and clearly understand the webMethods code written in webMethods Flow language and Java.Monitor the logs and various services present on the webMethods Integration server.Monitor, analyze, and resubmit failed transactions.Handle user communication over phone, instant messenger or email.Work with the development team to get defects fixed and enhancements done.Support weekend maintenance activities by suspending and resuming integrations.Handle on call responsibility in rotation (once every 3 weeks).Support disaster recovery activities.Will have to work in 2nd shift (3PM to 12AM) in rotation (once every 3 weeks).Willing to work over the weekend and holidays, whenever required.This is support position with some development work involved.Experience/ Qualifications:Preferably a BE/MCA/MCS in Computers/Information TechnologyMust have proven experience of 3-4 years handling application support/operations for webMethods, preferably version 10.1Knowledge of My webMethods Monitor, Flow services, Optimizer, and DesignerShould be able to read and understand integration code written in webMethods Flow language and Java.Knowledge of webMethods server administration and infrastructure monitoringKnowledge of FTP, SFTP, and the various adapters used in webMethodsExceptional analytical and troubleshooting abilityShould have good verbal and written communication skillShould have basic office applications skills (Word, Outlook, Excel)Ability to analyze server logs and identify issues.Should have good knowledge of Databases and SQL queries.Knowledge of installation of Certificates and Keys would be a plus.Understanding of ITIL concepts.,
Keyskills :
troubleshooting customerrelations sla itmanagement disasterrecovery serveradministration upp tservices developmentw