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Technical Support Engineer

0.00 to 2.00 Years   Pune   23 Jul, 2019
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaNetwork / System AdministrationGeneral / Other Software
EmploymentTypeFull-time

Job Description

Role: Technical Support Engineer Experience: 0 years Industry Type: IT Industry Salary: As per Interview Performance Tech Support knowledge Skills required: Networking and DNS basicsBasic knowledge of Linux /Windows Operating Systems /Hardware / SoftwaresBasic knowledge of Web and Email serversConfiguration and troubleshooting mail clients using IMAP /POP /SMTPDomain name system (DNS)Domain names and domain name registrationWeb HostingcPanel /Plesk /Direct adminDrupal, WordPress, softwaresDotNetNuke, Magento softwareSimple Database functions like Backup /RestoreEmail SolutionsPOP /IMAP /SMTPDigital Certificates /IssuingResponsibilities: 1.Troubleshooting, resolving all technical issues related to our range of products and services it provisions2. Interacting with clients via. chat, web- based TT systems, and telephone to resolve their problems and gather feedback3. Testing & analysis of all the provisions services.4. Identifying problems /issues in the system and assisting in their resolution.Education: BE(IT /Comm /E&TC /Elec), ME(IT /Comm /E&TC /Elec), B.Sc /M.Sc- Comm. BCS, MCS CCNA certification will be Preferred.,

Keyskills :
troubleshootinglanoperatingsystemsdomainnamesystemdomainnamesdigitalcertificatesbscdnspopmcsbcsccnachatmailimaplinuxbasicetwkingtechnicalsupp

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