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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Network / System AdministrationSales / BD |
EmploymentType | Full-time |
CTC : as per technical knowledgeIndustry Type : IT industryConfigure Routers and switches as per customerrequirement . Installing servers , creating users , policy , DNS , DHCP . Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues , including account setup and network configurationAsk customers targeted questions to quickly understand the root of the problemsTrack computer system issues through to resolution , within agreed time limits . Ensure all issues are properly loggedPrioritize and manage several open issues at one timeFollow up with clients to ensure their IT systems are fully functional after troubleshootingPrepare accurate and timely reportsDocument technical knowledge in the form of notes and manualsMaintain jovial relationships with ClientsEducation : BE(IT / Comm / ETC / Elec) , ME(IT / Comm / ETC / Elec) , B . Sc / M . Sc - Comm . BCS , MCS . Certifications in CCNA will be an advantage .,
Keyskills :
troubleshooting lan operatingsystems it sc dns mcs ctc bcs ccna dhcp root jovial routers servers hardware software research etw king technicalsupp