hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Technical Support Executive (LMS Admin) MNC Pune

1.00 to 3.00 Years   Pune   11 May, 2023
PES HR Services
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Dear Candidates,We are hiring Technical Support Executive (LMS Admin) for our one of the best client for Pune location.Job Profile:
    • Providing technical assistance to the end-users of Abara LMS, our cutting-edge LMS software.
    • Technical Support Representatives support end users, learning management systems administrators, and users.
    • Ensure finest level communication with the customer and meeting all defined service level agreements (SLAs) while analyzing, troubleshooting and resolving issues for customers and partners.
    • Responsible for providing regular updates with respect to progress of each incident, and quickly .
    • providing high quality, creative, and timely solutions in a professional manner while meeting defined customer service goals.
    • The Product Support Engineer should be able to resolve post-sales, non-technical, and technical queries of customer inquiries via phone and electronic means like chat or Zendesk,Fresh desk/other help desk or ticketing systems. A primary point of contact for customers, you.
    • will be responsible for facilitating LMS Support and providing advice and assistance to internal employees as well as external customers on diverse customer situations and escalated issues.
    • All sort of Technical guidance will be provided by a Product Owner and Technical Lead.
    • You may have to collaborate with, or provide guidance to, other members or new joiners of the team.
    • Obtain a deep understanding of all components, features, and functions of the LMS .
    • Review and update existing documentation based on new releases/versions of the products.
    • Ensure adequate documentation is provided prior to the product release for both the internal team as well as the client.
    • Perform miscellaneous tasks like exporting these documents into different formats including .
    • Research and resolve LMS functionality issues in conjunction with the technical team .
    Interested candidates can share their updated resumes on hidden_email OR feel free to call on hidden_mobile to know more about profile.RegardsChaitraleehidden_emailhidden_mobile

Keyskills :
customer supportapplication supporttechnical supportlmsservice desksqlit help desk

APPLY NOW

Technical Support Executive (LMS Admin) MNC Pune Related Jobs

© 2019 Hireejobs All Rights Reserved