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Job Location | Pune |
Education | Not Mentioned |
Salary | Rs 3.0 - 5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
TECHNICAL SUPPORT INTERNATIONAL VOICE ( PUNE & GURGAON ONLY)Roles & Responsibilities:o Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.Desired candidate :Any grad fresher or under grad with minimum 1 year experience in technical support can applyMust have excellent communication skillsMust have good knowledge in DNS,DHCP,Active directory,Exchange server,window serverCTC-5.8LPA + unlimited incentives5 Days workingcab facilityLocation- Gurgaon/Punecandidate must be flexible with 24*7 shiftsSkype interviews are available for outstation candidatesMAHI9213701010 / 8287502948mahi.jobsexpert@gmail.com
Keyskills :
technicalanalysis dns dhcp technicalvoiceprocess msexchange mcse technicalsupport grouppolicy microsoftcertified exchangeserver internationalbpo servicedesk serversupport office365 activedirectory technicalhelpdesk ccna echnicalsupportexe