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Technical Team Lead

1.00 to 3.00 Years   Pune   23 May, 2023
Infosys Limited
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaWeb / Mobile Technologies
EmploymentTypeFull-time

Job Description

    General knowledge & skills: Knowledge of Customer care operations Experience in managing teams Able to coach, mentor, motivate and interact with people Excellent verbal and written communications Strong decision making and analytical ability Demonstrate patience, passion for problem solving, ability to use knowledge bases, tools Technical skills Min. 2-3 yrs. experience in working in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc. Advance knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite Advance knowledge of T/S Small Forms (iOS, Android, Windows) Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions Intermediate knowledge of Network collaborations & VPN T/S Intermediate Networking knowledge Familiarity with RDC (Remote Desktop Connection,

Keyskills :
javadeliverysalesenvironmentcode review

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