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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Technical Support / HelpdeskGeneral / Other Software |
EmploymentType | Full-time |
Technical WriterPune, IndiaMust have3+ years of experience working as a technical writerAbility to work with the engineering team (developers/ QA) to create customer- facing, user- facing technical documentation of various productsSkillset to create online help pages for portals of various products; present to and solicit feedback from various engineering, development, and operations teamsAbility to work closely with product teams to understand requirements for new products and suggest the best approach for technical communicationEnthusiasm to work with existing engineering, marketing, and operations teams/ consultants to understand the existing documentation, and take advantage of current best practicesExperience in planning, creating, and maintaining training materialThorough knowledge of tools including Robohelp and MadCap Flare; familiarity with WalkMe and Salesforce is a add onDemonstrable working experience in technical writing of software documentationExperience in creating online help for portals, FAQ, how- to and quick reference guides with inputs from the technical staffExcellent English writing skillsStrong working knowledge of Microsoft Office suiteGood understanding of Agile methodologies, such as scrumExperience in converting complex technical concepts into text and picturesExperience with cloud platform and virtualization technology is desiredExcellent interpersonal communications, both verbal and writtenAbility to work as part of a global and virtual teamGood to haveStrong sense of self- motivation and work ethicPositive and persistent approach to workPassion for new technology and innovationRelevant ongoing education through certifications, formal or self- studyCollege degree BE/ ME/ BTech/ MTech in a relevant field (Computer Science) or equivalent work experience,
Keyskills :
marketingagileloudcomputingtechnicaldocumentationsalesforcecommotivation