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Job Location | Pune |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Media / Dotcom / Entertainment |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Tele Caller / Academic Counselor [ 1 5 years of Experience] Roles and Responsibilities Counsel students / parents over phone enquiring about various eLearning packages listed on the websiteGain in depth knowledge about all the programs listed on the websiteWorking well with marketing and support team in achieving organizational goalsHandling in bound chat requests from users and answering their queriesSkills Required Should have good communication skills - fluent in English HindiKnowledge of any local language is an added advantageShould have good knowledge about competitive / recruitment / govt and various other exams conducted in IndiaShould be well versed with Indian education systemShould possess good customer service skills and willingness to assist students and parents with any queries they might have during the phone conversationsShould be a self - learner and highly self - motivatedAny graduate / post graduate with 2+ years of experienceRoles and Responsibilities Counsel students / parents over phone enquiring about various eLearning packages listed on the websiteGain in depth knowledge about all the programs listed on the websiteWorking well with marketing and support team in achieving organizational goalsHandling in bound chat requests from users and answering their queriesSkills Required Should have good communication skills - fluent in English & HindiKnowledge of any local language is an added advantageShould have good knowledge about competitive / recruitment / govt and various other exams conducted in IndiaShould be well versed with Indian education systemShould possess good customer service skills and willingness to assist students and parents with any queries they might have during the phone conversationsShould be a self - learner and highly self - motivatedAny graduate / post graduate with 2+ years of experience,
Keyskills :
sales microsoftoffice target customersatisfaction insurance customerservice communicationskills chat english marketing education recruitment communication WebChat Chatter WebBrowsing XMPP Internet nlineSupp