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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
1. Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office) 2. Installation and configuration of Windows based operating systems (Windows,7,8 & 10)3. Good experience in Installation, configuring & troubleshooting of MS Outlook 13/16 or Outlook Express, Office 365.4. Installation and Managing of Antivirus products 5. Taking data backup and restoration of data & mail backup of MS outlook (PST files).6. Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery. 7. Troubleshooting basic thin client issues.8. Basic troubleshooting of networking LAN, WAN.9. Configuring & Troubleshooting of Network printers, scanners & Local printers at L1 Level. 10. Installation, configuration of Antivirus.11. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call supportDesired Candidate ProfileMinimum 0.6 years to 1 years experience in a similar End user support role Any Bachelors Degree / Diploma (without any backlogs). Provide user support to quickly diagnose and resolve desktop issues.Good verbal & written communication skills. ,
Keyskills :
linuxccnanetworkingtroubleshootingcomputer hardwareend user supportms outlookuser supportoutlook expressoperating systemswritten communicationdata backuplanslamailthinbasicwindowsdesktop