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Urgent Hiring_Desktop Support_Remote Support_CMS

0.00 to 3.00 Years   Pune   20 Oct, 2022
Renovision Automation Services Private Limited
Job LocationPune
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryIT - Hardware / Networking
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

    Dear Candidate,Greetings from RASPL!We have some urgent opening for Desktop support L1/ Remote Support against multi location, please find the below JD and interested candidate can share resume on below mentioned ID or contact us on below mentioned no:-Company- CMS IT SERVICES PVT LTDClient - RelianceOn Roll PermanentlySkill : Desktop support /Remote SupportJob DescriptionRelevant work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar roleShould have experience on Office365,Hands-on experience with Windows OS environmentsAbility to diagnose and troubleshoot basic technical issuesFamiliarity with remote desktop applications and help desk softwareExcellent problem-solving and communication skillsAbility to provide step-by-step technical help, both written and verbalB.E,,B.Tech, BCA, BSC IT, BSC in computer Science, candidates only require.1-2 years of technical experience require.Should have excellent communication in EnglishShould be comfortable working in 24*7 shifts - males6 days workingOnly Male Candidates are required.Profile: Desktop Support L1
    1. B.E,,B.Tech, BCA, 3years Diploma, BSC IT, BSC in computer Science, candidates only require.
    2. Excellent communication skills
    3. 1-3years of Technical experience
    4. 6 days working
    Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees. Help maintain equipment inventory, including processing RMAs and ordering new equipment. Maintain physical presence at designated service locations and time for employees to pick up users computer, or delivering to end-user. Monitor, update and maintain tickets in defined ticketing system. Respond to tickets, contact users and plan workload. Update, track and escalate the ticket to appropriate levels/group for resolution as required. Sign-off closed tickets with the user to include follow up specifically to the end user. Provide routine software and hardware troubleshooting support to employees to resolve common IT problems. Support access to corporate network/wireless and applications both on the network as well as over VPN. Candidate should have experience on Office365 Only Male candidates are require. Please find the job description in the attachment, which one is suitable / relevant to you kindly, confirm & acknowledge the mailContact Person name - S KaurContact no -hidden_mobilehidden_emailWarm RegardsSatinder Kaur#hidden_mobileRenovision Automation Services Pvt. Ltd.Website:- http://www.raspl.comhttps://www.linkedin.com/company/renovision-automation-services-pvt-ltd

Keyskills :
troubleshootinginstallationoutlook configurationtechnical supportantivirusdesktop supportoffice 365remote desktop

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