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Urgent Requirement Voice Process Fix Day Shift Pune Baner

0.00 to 4.00 Years   Pune   21 Feb, 2020
IdealCrew Technology
Job LocationPune
EducationNot Mentioned
SalaryRs 1.5 - 3.5 Lakh/Yr
IndustryEducation / Training
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

Customer service ExecutiveExp - 0 to 2 yr expQualification- Graduates (BE/ BA/ Bsc/ BBA/ B Com / BE Drop Out, MBA Sales & marketing)Location - pune (Bavdhan-Chanandani chowk)Sal- 15 to 30 KJob Description

  • Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem.
  • explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
  • Maintain financial accounts by processing customer adjustments.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepare product or service reports by collecting and analyzing customer information.
  • Contribute to team effort by accomplishing related results
Skill Required
  • Good verbal and written communication
  • Good analytical and reasoning ability
  • Exceptional customer service skills
  • Interested candidate update resume on idealservices.hrd@gmail.com
also call on 9970591405

Keyskills :
customerdevelopment nonvoiceprocess sales csr inbound ukprocess outboundcalling kpo customerservice leadgeneration usprocess outbound bpo telecalling teleservices voiceprocess telemarketing ustomerserviceassociate

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