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Walk in CCE Gold Appraiser Branch Manager at Pune on 9th April

0.00 to 5.00 Years   Pune   28 Mar, 2019
India Infoline Ltd
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
Industryanking / Financial Services
Functional AreaCustomer Care ExecutiveField Sales Executive
EmploymentTypeFull-time

Job Description

Interview on9th April 2019Timing -10 am to 5 pmCustomer Care Executive( ON ROLL JOB )1. Should be able to handle walk-in customers.2. Adherence to the administrative process & policies of the organization is a must.3. Ability to understand needs & interests of the customers and cater to the same.4. To guide & provide the customers with all the required information about loans & schemes.5.Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.6. Should be able to acquire new customers through referencing.7. Keeping the existing customers up dated with their existing account details.Gold Appraiser:1. To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.2. Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence, maintaining all important registers etc.3. To provide high quality customer service, prompt resolution of queries pre & post loan disbursal.4. Supporting branch staff in business development activities & helping to achieve branch targets.Branch Manager:

  1. Incumbent will be responsible for managing the book & increasing the profitability of assigned Gold Loan Branch.
  2. Direct all branch level operational activities including business development, customer service & overall administration.
  3. Assessing local market conditions to identify current & prospective opportunities for new customer acquisition.
  4. Maintaining the quality of portfolio by tracking & controlling the threshold IRR.
  5. Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue.
  6. Adhere to high ethical standards and comply with all the laid down processes to ensure high Audit score.
  7. Bring out the best of branches personnel by requisite training, coaching, development & motivation.
Venue - India Infoline Finance Ltd,Lohia Jain IT Park| Chandni Chowk, Kothrud| Pune - 411038

Keyskills :
telesalestelemarketingusinessdevelopmentexcellentcommunicationskillswebsalesretailqualitycustomerserviceinboundtellecallinginsidesalesupsellingnegotiationskillssalesmarketinganalyticssalesrevenueprospectiveopportunitiesfieldsalesleadgenerat

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