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We REcruit Software Tech Delivery Subject Matter Expert

6.00 to 8.00 Years   Pune   28 Jul, 2023
Accenture
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaCustomer Care Executive
EmploymentTypeFull-time

Job Description

    About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
    • Project Role :Tech Delivery Subject Matter Expert
    • Project Role Description :Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes.
    • Management Level :9
    • Work Experience :6-8 years
    • Work location :Pune
    • Must Have Skills :
    • Good To Have Skills :
    • Job Requirements :
        • Key Responsibilities : A Good Working Relationship with Customer and Working groups B Take part in Operational review meetings as and when required C Understand and get updated on solution deployed in customer network D Make customer aware on product Life cycle ie, HW or SW E Interface with customer for planned activities in network as needed
        • Technical Experience : A Good understanding of 4G/5G networks, Cloud architecture, IP networking and understanding of various network protocols with an ability to troubleshoot E2E B Working in a virtual Environment is must Should have good exposure to working with - OpenStack - Kubernetes - Cloud Networking SDI SDN/NFV - Cloud Storage C An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units
        • Professional Attributes : A Excellent Communication and Articulation skills Written/verbal B Resilient, approachable with the ability to work successfully in a dynamic, fast paced environment C Excellent attention to detail D Ability to operate as a team player, with a flexible and positive attitude E Strong analytical skill
        • Educational Qualification : BE, BTech/MC
      • Additional Information : NFVI Testing - SME
    ,

Keyskills :
customer relationsslaqualitysmereportingproduct life cyclelife cycle

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