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Business Development Manager

2.00 to 5.00 Years   Raipur   16 Oct, 2022
GRAVITY INTEGRATES PRIVATE LIMITED
Job LocationRaipur
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Designation:Business Development ManagerJob Location:RaipurDepartment:Transcript ServicesGrade/ Level:Level 2Reporting To:Dept. Team LeadDirect Reportees:COO & GMAbout Transcripts Services:Transcripts are required for Immigration process. Transcripts are records of mark sheets of all the examinations undertaken (a cumulative record file) maintained by the educational institute, University and colleges. Transcripts are most often issued and used at the high school and university levels. We cater procurement services of transcripts or academic documents for our clients those who are unable to directly reach their university, college, and institute for varied reasons. This is a B2C service segment.Purpose Of The Position:Effective handling of business enquiries is crucial for business development and ongoing of revenue generation. BD role acts as a 1st level interface for all prospective clients and he/she provides solutions to their enquiry and convinces them for purchasing our services. This role focuses on 100% closures throughconversion of prospective clients into buyers.Responsibilities:Responsible for handling Transcript related business enquiries as a 1st level Interface for prospective clients on calls, chat box, emails and as walk-in clients.Responsible for understanding the requirement of the enquirers, and to provide them insights pertaining to the services. (terms & conditions)Responsible for negotiations, quoting competitive rates, discounts (if required) to the buyers.Responsible for effective verbal and email communication with clients and in-house team.Responsible for sharing rate quotations either through emails or companys software and simultaneously follow up with clients for fast closure.Responsible for achieving monthly targets and KRA.To look after that the client is satisfied and gets what is promised to him throughout the service period.To co-ordinate with TL, operations team for smooth working and updates related to clients.Responsible for passing details to the in-house team regarding successful incoming cases so that it is updated on internal software.Responsible for maintaining MIS related to client enquiry, University procedures and rates on daily basis.To liaise with the consultancies for leads, and to maintain proper written communication and MIS related to leads passed by them.Additional ResponsibilitiesTo strictly adhere to the protocol, and guidelines of the services offered.To market research on the competitors and new players in the industry.To focus on quoting cost effective rates that aims at optimum profit margins.To strongly co-ordinate with operations team for any related information.To solve escalations or errors if raised at BD level.To maintain a strong presence of the company on social media by attracting more positive feedbacks and reviews.Desired BehavioralSkills:Disciplined, patient and systematic working styleGood listening, speaking, observing and writing skillsQuick learner.Desired other Skills:Excellent MS Office Suite (Word, Excel, PowerPoint)Excellent Emails drafting.Ability to multitask.Informative Web BrowsingSocial Networking: Facebook, Linked In, TwitterCommand in English & HindiDesired Personality TraitsProactive and smartStrong convincing power ,client handling skills with good presence senseStrong personality to work under pressureRigorous Follow up attitudeResult oriented, never give up attitudeEducation:Any Graduate or MBA/Management Course

Keyskills :
lead generationbusiness development managementb2c

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